A medical alert system can bring peace of mind to older adults living at home and the family members who support them, but recurring costs add up quickly. This page explains which public programs and benefits cover personal emergency response systems, who pays for monitoring fees, and how to find reputable low-cost devices.

The honest answer is that completely free monitoring is rare, but several government waivers, health plans, and local assistance programs can reduce or eliminate the cost depending on your situation.

Start here

Your best first move is to contact your local Area Agency on Aging or dial 211 to ask about local funding for safety devices. You can find your regional agency through the Eldercare Locator by calling 1-800-677-1116. Staff can check your eligibility across multiple community sources and guide you to programs currently accepting new applicants.

Main coverage and assistance options

  • Medicaid waivers. Some state Medicaid home and community-based services waivers cover the full cost of medical alert hardware and ongoing monthly monitoring.
  • Medicare Advantage. Many private Medicare Advantage plans offer safety alert devices as a supplemental benefit, though specific allowances differ by individual plan.
  • Veterans benefits. Eligible veterans enrolled in comprehensive care may receive an emergency response unit directly through VA health care.
  • Caregiver programs. Local Area Agencies on Aging and the National Family Caregiver Support Program sometimes provide units on a limited basis to relieve family caregivers.
  • No-monthly-fee systems. Certain standalone systems are purchased once with no subscription fees because they dial family members or neighbors directly instead of a commercial monitoring center.
  • Benefits screening. You can run a quick online search through NCOA benefitscheckup to see which state or local support programs match your household profile.

Common questions

What to have ready before you call

  • The older adult’s current health insurance cards, including any Medicaid or Medicare Advantage member numbers.
  • A summary of monthly income and household assets, which determines eligibility for waiver programs.
  • Details about the home setup, including whether an active landline telephone exists or if a cellular device is required.
  • A list of nearby emergency contacts, such as neighbors, family members, or friends who hold a house key.
  • Any documented medical conditions, mobility issues, or fall history noted by a primary care doctor.

Watch for scams

Be cautious of unsolicited calls, automated robocalls, or mailers promising a free safety device that secretly sign you up for expensive monthly service contracts. Legitimate government programs will never call out of the blue to ask for your Medicare number, bank account details, or credit card information. If someone pressures you to provide financial information to claim a free unit, hang up immediately.

Program rules are set federally but run by states and counties, so eligibility and service availability vary by location and change over time; always confirm current details with your local agency.