Staying connected with family, doctors, and community services requires reliable technology, but the monthly costs for service and hardware add up quickly. This page offers a clear overview of legitimate assistance programs that help older adults find affordable phone plans, home internet, computers, and digital skills training.

While completely free devices and services are rare outside of specific government assistance rules, legitimate federal programs and local community partners can dramatically lower your monthly technology expenses.

Start here

The best first step is to check whether you qualify for the federal Lifeline program through the National Verifier at lifeline support. You can also reach out to your local Area Agency on Aging through the Eldercare Locator at 1-800-677-1116 or dial 211 to find community programs that offer devices, connectivity, and hands-on guidance near you.

Main technology programs and options

  • Lifeline phone and internet assistance. This federal program provides a monthly discount on phone or home internet service to eligible low-income households, with a limit of one discount per household.
  • Low-cost commercial internet plans. Several major internet providers offer reduced-rate home internet packages specifically designed for households enrolled in qualifying public assistance programs.
  • Nonprofit computer refurbishment. Nonprofits across the country collect donated hardware, refurbish the machines, and distribute or sell low-cost computers and laptops to eligible individuals.
  • Public library resources. Local public libraries provide free public computer use, fast internet connections, and regular in-person workshops to build basic digital skills.
  • Community technology classes. Senior centers, Area Agencies on Aging, and online programs like Senior Planet from AARP host free interactive classes tailored to older learners.
  • Comprehensive benefits screening. Tools like the National Council on Aging’s BenefitsCheckUp screen older adults for multiple benefits that help cover basic living and utility costs.

Common questions

What to have ready before you call

  • Proof of income or program participation. Gather recent documentation showing participation in SNAP, Medicaid, SSI, Federal Public Housing Assistance, or the Veterans Pension.
  • Current service bills. Keep recent statements from your current telephone, cellular, or home internet service provider handy if you already have an account.
  • Personal identification. Have a government-issued photo ID, your date of birth, and your Social Security number available to verify your identity.
  • Physical address details. Prepare proof of your residential address, because Lifeline benefits are strictly limited to one per household.

Watch for scams

Lifeline phones from approved providers are legitimate, but you should always confirm a provider through the official Lifeline Support website before sharing personal details. Legitimate programs will never charge you an application fee or ask for your banking details to process an enrollment. Avoid unsolicited callers or pop-up ads promising free government tablets, as the Affordable Connectivity Program has ended.

Program rules are set federally but run by states and local agencies; eligibility and availability vary by state and change over time, so confirm current details with your local agency or provider.